Canvas Login Error
Created by: Chris Zhang
Modified on: Sun, Sep 4, 2022 at 7:43 AM
You may encounter the issue with login to Canvas, If you get the page like this:
You are login to your personal Gmail. Google will automatically try to use your personal Gmail info to authenticate to Canvas LMS.
Option 1: Sign in to your SFBU email first then choose SFBU email while in Canvas login.
Option 2: Open incognito mode with Google Chrome then login to Canvas with your SFBU email
Here is how to open the incognito tab: https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en
Other solutions include,
- Open from another browser such as windows edge then login to Canvas with your SFBU email
- Sign out from your current Gmail (Not SFBU Email) then re-login to Canvas with your SFBU email.
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